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BSB50920 – Diploma of Quality Auditing

Study a Diploma of Quality Auditing With Helix College

Course Overview

This qualification reflects the role of individuals who possess a sound theoretical knowledge base in quality auditing and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work or the work of an audit team. The job roles that relate to this qualification may include Lead Auditor and Quality Assurance Manager.

Core Units

BSBAUD411 – Participate in quality audits

This unit describes the skills and knowledge required to prepare for and participate in quality audits as a member of a quality audit team. The types of audits may include internal or external systems audits, process audits or product/service audits. The process includes reviewing designated documentation; identifying and developing checklists and audit related documentation; preparing audit plans and evaluating information; and reporting findings to the lead auditor.

The unit applies to individuals with a broad knowledge of the quality auditing environment, who gather, analyse and evaluate information from a variety of sources and provide objective audit findings, to be included as part of the audit report.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Review own role and documentation

2. Participate in audit preparation

3. Gather and analyse information

4. Evaluate information

5. Report findings

6. Participate in exit meeting process

TGA Link: https://training.gov.au/Training/Details/BSBAUD411

BSBAUD511 – Initiate quality audits

This unit describes the skills and knowledge required to initiate and organise quality audits. It covers assessing the scope and objectives of quality audits; communicating with the auditees and developing and submitting a quality audit plans.

The unit applies to individuals who have an established knowledge base in quality auditing, and who are proficient in using a range of quality auditing and managerial techniques to initiate quality audits. Individuals may also supervise and monitor the processes and outcomes of others working in a quality audit team.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Assess quality audit scope and objectives

2. Communicate with auditee

3. Prepare resources for quality audit

4. Develop and submit quality audit plan

5. Prepare audit team

6. Review auditee documentation

7. Prepare audit documentation

TGA Link: https://training.gov.au/Training/Details/BSBAUD511

BSBAUD512 – Lead quality audits

This unit describes the skills and knowledge required to lead audit teams as they conduct quality audits. It covers conducting entry and exit meetings; identifying and gathering relevant information; managing audit team resources; and providing feedback to audit team members on their performance.

The unit applies to individuals who have a well-established knowledge of quality auditing and who are proficient in using a range of quality auditing and managerial techniques to supervise quality audit teams.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Lead entry meeting

2. Identify and gather evidence

3. Manage audit team resources

4. Lead exit meeting

5. Lead team members in performance improvement

TGA Link: https://training.gov.au/Training/Details/BSBAUD512

BSBAUD513 – Report on quality audits

This unit describes the skills and knowledge required to report on the outcomes of quality audits and take appropriate follow up actions. It covers compiling audit results, preparing reports for relevant stakeholders, and negotiating follow up actions with relevant stakeholders.

The unit applies to individuals who have an established knowledge of quality auditing and are proficient in using a range of quality auditing techniques. It addresses the function performed by either an auditor having sole responsibility for the audit or an auditor required to report on quality audits as part of a quality audit team.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Prepare to report audit results

2. Prepare final audit report

3. Agree on follow up process with auditee

TGA Link: https://training.gov.au/Training/Details/BSBAUD513

Elective Units

BSBAUD514 – Interpret compliance requirements

This unit describes the skills and knowledge required to identify and interpret the range of internal and external compliance requirements and obligations that must be fulfilled by an organisation or work area.

The unit applies to individuals who use their knowledge of compliance and skills in identifying compliance requirements to plan, carry out and evaluate their own work and/or the work of a team.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Elements:

1. Clarify the scope of operations

2. Identify compliance requirements

3. Interpret and prioritise compliance requirements

4. Document compliance requirements

TGA Link: https://training.gov.au/Training/Details/BSBAUD514

BSBAUD515 – Evaluate and review compliance

This unit describes the skills and knowledge required to evaluate an organisation’s management system and assess its ability to fulfil its obligations and responsibilities under applicable compliance requirements.

The unit applies to individuals who are responsible for evaluating and reviewing the operation and effectiveness of an organisation’s management system to ensure compliance with the relevant standards.

Application of this unit must be consistent with the relevant sections of standards and legislative requirements.

Elements:

1. Develop evaluation plan

2. Prepare evaluation data

3. Analyse data

4. Determine evaluation findings and outcomes

5. Distribute outcomes and recommendations of evaluation

TGA Link: https://training.gov.au/Training/Details/BSBAUD515

BSBCMM511 – Communicate with influence

This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders.

The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Identify communication requirements

2. Negotiate to achieve agreed outcome

3. Participate in and lead meetings

4. Make presentations

TGA Link: https://training.gov.au/Training/Details/BSBCMM511

BSBCRT511 – Develop critical thinking in others

This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context.

The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Assess individual and team critical and creative thinking skills

2. Establish an environment that encourages the application of critical and creative thinking

3. Monitor and improve thinking practices

TGA Link: https://training.gov.au/Training/Details/BSBCRT511

BSBOPS504 – Manage business risk

This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.

The unit applies to individuals who are working in positions of authority and who are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Establish risk context

2. Identify risks

3. Analyse risks

4. Select and implement treatments

TGA Link: https://training.gov.au/Training/Details/BSBOPS504

BSBAUD601 – Establish and manage compliance management systems

This unit describes the skills and knowledge required to establish and manage compliance management systems to enable organisations to fulfil their obligations and responsibilities under compliance requirements.

It applies to individuals who have specific responsibility for the planning, development and operation of a compliance management system.

Application of this unit must be consistent with the relevant sections of standards and legislative requirements.

Elements:

1. Determine compliance requirements

2. Identify and select relevant compliance management system

3. Plan and document required compliance management system

TGA Link: https://training.gov.au/Training/Details/BSBAUD601

BSBSTR601 – Manage innovation and continuous improvement

This unit describes the skills and knowledge required to sustain and develop an environment in which continuous improvement, innovation and learning are promoted and rewarded.

The unit applies to individuals with managerial responsibilities who aim to build a better and more effective work environment. Continuous improvement and innovation have links with the model of the learning organisation and people working at this level play an important role in building the culture, values and attitudes of the organisation.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Establish ways of working within team

2. Identify improvements

3. Implement innovative processes

4. Develop workplace culture and tools for continuous improvement, innovation and learning

TGA Link: https://training.gov.au/Training/Details/BSBSTR601

BSBLDR601 – Lead and manage organisational change

This unit describes the skills and knowledge required to lead and manage organisational change.

The unit applies to managers with responsibilities that extend across the organisation or across significant parts of a large organisation. They may have a dedicated role in human resources management, workforce development, or work in a strategic policy or planning area.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements:

1. Develop change management strategy

2. Implement change management strategy

3. Evaluate change management strategy

TGA Link: https://training.gov.au/Training/Details/BSBLDR601

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